- Introduction
Quess Corp Singapore Pte Ltd. and Quess Selection Services Pte Limited (“Quess”/” We” /” /”Us” Company(ies)” ) are committed to protecting the privacy of our users (hereinafter referred to you and your(s)) and to provide a safe, secure user experience. This Privacy Policy sets forth the personal data collection, usage policies and data protection practices that apply while managing your personal information and sets out how and when personal information is collected, used, shared, and secured as well as your choices regarding use, access, and correction of your personal information.
- Scope of this Policy
This Privacy Policy only applies to personal data and gathered either on the https://www.quesscorp.sg/ and https://www.quesscorp.sg/selection-and-services/web sites (the “Web Sites” or “Sites” or “Platforms”) or otherwise by Us. It is Company’s policy to comply with data protection legislation. This policy shall also apply personal or other data collected through WAP, i.e., mobile version of the Sites and other mobile applications or otherwise by Us.
The term “personal information” means information that You provide to us which personally identifies You to be contacted or identified, such as Your name, phone number, email address, and any other data that is combined to such information.
By having your association with the Company either online or using the Platforms, or through any third party website or application you agree to the collection, use and transfer of your personal data as described in this Privacy Policy.
- Information We Collect and Retain
We collect information about you when you use our websites and applications or you provide the personal information to us otherwise. We receive and use the personal information when you enter it on our websites, send it to us, or provide it to us in any other way. We collect information when you choose to give it to us by any of the aforesaid means. This includes:
Your contact information like name, DOB, email address, postal address, phone number, NIRC, IC, previous employer detail, employment history, FIN, Credit Bureau Check
Your CV/resume including job experience
The information uses to apply to jobs on Company
Information you provide to us when you contact Company
Your race, ethnicity, or gender if you choose to provide it. Some employers are required by law to collect this information on a voluntary basis.
Information about your profession.
We may also collect information such as Your device type, Your browser type, operating system, IP address, location timestamp information. We use this type of information to administer the provision of services and to provide the services to You. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics to measure interest in and use of Our various services.
This data is collected about you may also be processed for Company’s legitimate interest. We combine this information with personal data to help detect and prevent fraud.
- Purpose, Use and Disclosure
We use commercially reasonable efforts to ensure that the collection of personal information which is necessary to fulfil the purposes for which the information is collected. If we use Your information in a manner different than the purpose for which it is collected, then we will ask You for Your consent prior to such use.
We use the information for the purposes of:
Providing our services, responding to any queries you may have, operating and improving our services or the web site,
We use information with your prior consent as described at the time we collect that consent. We use personal data for our legitimate interests, namely:
- To operate Company services,
- To contact and communicate with you when you contact us,
- To analyse, improve and optimize Company services; and
- To protect Company Services and the rights of users and others,
- To enforce terms of Company’s services and prevent fraud and abuse of Company’s systems,
- To enable you to apply for jobs,
- To make business transactions,
- To enable you to contact us and for us to respond to you,
- To improve our services
For security and fraud prevention
- To detect, investigate and prevent activities that may violate our policies or be illegal;
We also use the Personal Information for the following purposes if any new employee joins our Company:
For assisting the recruitment, selection and other associated processes including background verification (BGV) by our authorized vendors.
For carrying out various employer related activities if you are selected to join the Company and to enable us to ensure that we are compliant with any applicable labour and/or other relevant laws.
- Disclosure and Retention
We may disclose Your personal information with third parties to provide You Our services, facilitate creation of accounts, provide necessary customer support, to provide specific services. These third parties are required to use Your personal information to provide the services requested by You.
We may disclose Your personal information with our parent company, subsidiaries, affiliates, joint ventures, or other companies under a common control (collectively, “Affiliates”) that we may have now or in the future.
We also share your personal information with our business partners, service providers, contractors, our clients, authorised third parties and agents.
The information we receive may be disclosed with the following categories of third parties:
Government agencies, companies hired to provide services on Company’s behalf,
Other third parties where required by law,
By applying to a job, providing your contact information to show interest in a job, or by replying to a message from an employer/recruiter, you consent to the disclosure of your information to that employer and to be contacted by such employer for employment related purposes.
We disclose information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
We may disclose and transfer information to a third party who acquires any or all of Company’s business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Company becomes the subject of a bankruptcy proceeding, whether voluntary or involuntary, Company or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of sale of all or a substantial portion of our business to a third party via e-mail or through a prominent notice posted on the Company Web Sites.
We may retain your information for as long as your association with is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
- No use of Your information for Direct Marketing Purposes
We do not share contact information with third parties for their direct marketing purposes without your consent unless you affirmatively agree to such disclosure.
- Accuracy
Please ensure your personal information is complete, accurate and up to date. Company allows you to change or correct your personal information at any time. To do so, simply write to us at: info@quesscorp.sg
- No Impersonation or False Information to be Provided
You have to use your actual name, phone number and email ID. You shall not falsely represent Yourself as another person or representative of another person to use our Platforms services. You shall not lie about Your details, for any reason.
- Access to and Storage of Your Personal Information
Access to your Personal Data: You can gain access to the personal information that is in its possession or control, or for information about how the data was used or disclosed in the preceding 12 months. However, exceptions apply if access to the personal data or other information could
- threaten your safety, physical or mental health or that of another individual,
- reveal personal data about another individual,
- reveal the identity of another individual who has not consented to the disclosure of his or/ identity, or
- be contrary to national interest.
Upon request Company will provide you with access to information we hold about you.
You can request Us to correct or rectify any error or omission related to your personal data in its possession by writing to us at info@quesscorp.sg.
Access to, or correction, update, rectification or deletion of your personal information may be denied or limited by company if it would violate another person’s rights and/or as otherwise permitted by applicable law.
- Data Transfer
We transfer Personal Data to countries outside your jurisdiction which have different data protection standards to those which apply to your jurisdiction. We shall take the necessary steps to ensure confidentiality and security of the transferred data.
- Data Receivers
Your information may be received by internal authorised receivers, parent company, and our authorised external service providers including consultants, statutory bodies, regulatory authorities, auditors, law enforcement agencies as may required from time to time.
- Security, Protection and Control
Company has implemented technical and organizational measures designed to secure and protect your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that third parties who have been disclosed Your information will not use Your personal information for improper purposes.
Quess Corp Singapore Pte Ltd. and Quess Selection Services Pte Ltd. in Singapore are incorporated under the laws of Singapore are determining the purposes and means of processing the information gathered by respective Company through website and applications or otherwise and are the data controller of all data the respective Company collects from you.
- Children
We do not specifically collect information about children. We believe that children should get their parent’s consent before giving out personal information.
- DPO, Grievance Redressal
If, at any time, you have questions or concerns about this Privacy Statement or believe that we have not adhered to this Privacy Statement or for any concerns, queries, concern and/or grievances, please feel free to contact to our DPO at vinodkumar.kn@quesscorp.com
We will use reasonable efforts to answer promptly your question or resolve your queries / problem.
- Cookies and Online Advertising
We use the following types of cookies:
- Security: These cookies allow us to secure access to your account.
- Preference: These cookies are used to store your preferences like language choice and display of job search results.
- Analytics: We track traffic patterns so we can identify popular content and potential problems.
- Features: We track which jobs you search for, view, and apply to so we can show you more jobs like those. We also use cookies to split some users into test groups to test new features.
- Advertising: We use non-identifiable information about you to show you advertising on Company and third-party sites.
- Effect and Changes
This Privacy Policy applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of Your personal information by Us. We may revise this Privacy Policy from time to time without any prior notice. Your continued association with the Company and/or use of services and/or the Platforms shall constitute your acknowledgement and acceptance to such changes.
