Job Title : Regional Monitoring & Service Desk Officer_B06

2 years

Requirements :

  • Minimum 2 years relevant working experience within NOC/Service Desk environment.
  • Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools.
  • Has working experience on monitoring, network diagnostic and network analytics tools
  • Certification such as CCNA, CCNP, or equivalent experience will be helpful
  • Experience with Ticketing tool (GLPi), Zabbix, JP1, Solarwinds, Netscout, CyberArk, F5, Cisco product will be of advantage.
  • Excellent communication skills.
  • Able to perform shifts. Able and willing to be on-call standby as needed.

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