Job Title : Application Support Analyst

5 Years
Number of positions:

Requirements :

  • 5 years of expertise in application OR technical support
  • Good understanding and exposure to PL/ SQL language and unix shell scripting
  • Good experience on issues and root causes analysis
  • Ability to express and explain with both technical and normal terms verbally or in writing
  • Experience in managing incidents, requests and problems resolution
  • Understand concepts of IT Production environment and deployment process
  • Understand concepts of ITIL
  • Experience in working with application monitoring and automation
  • Experience in scripting languages (Windows or Unix)
  • Experience in application development life-cycle

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